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🌟 HD Glow – Help & Support

At HD Glow, we’re here to support you every step of the way. Whether you need help with an order, shipping, returns, or just have a question, we’ve made it simple to get the answers you need.

🛍️ Order Questions

  • You can view your order status anytime by logging into your HD Glow account.

  • Once your order ships, you’ll receive a confirmation email with a tracking number.

  • Didn’t get a confirmation email? Contact us at ezzamehar265@gmail.com and we’ll help you out.

🚚 Shipping Info

  • We process and ship orders within 1–2 business days.

  • Standard shipping usually takes 3–7 business days, depending on your location.

  • We offer free shipping on orders over $50 (US only).

  • International shipping times vary and may include customs delays.

🔁 Returns & Exchanges

  • We offer easy returns within 30 days of your delivery date.

  • Products must be unused, unopened, and in original packaging.

  • Email us at ezzamehar265@gmail.com with your order number and reason for return.

  • Refunds will be issued to your original payment method once the return is received and approved.

💡 Product Support & Recommendations

  • Not sure which product is best for your skin type or routine?

  • Browse our Glow Guide or reach out for personalized recommendations.

  • We’re happy to help you build your perfect skincare routine.

💳 Payment & Discounts

  • We accept major credit cards, PayPal, and select digital wallets.

  • If a promo code isn’t working, double-check for typos or expiration dates.

  • Still having trouble? Contact us and we’ll make sure you get the glow-up you deserve.

📞 Need More Help?

  • Email: ezzamehar265@gmail.com

  • Response time: Within 24–48 hours (Mon–Fri)

  • You can also reach out through our Contact Us page or social media DMs.